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Terms of Use

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Agreement and scope

These Terms of Use (the “Terms”) are a legal agreement between you and Maaya Labs LLC, a California limited liability company (“Maaya Labs,” “we,” “us,” or “our”). They are the End User License Agreement (EULA) for the Tappio mobile apps for iPhone and iPad, the Tappio desktop companion apps, and Tappio Pro, and they also govern your use of the Tappio website (together, “Tappio”).

By downloading, installing, or using Tappio, you agree to these Terms. If you do not agree, do not download, install, or use Tappio. If you are under the age of legal majority where you live, a parent or legal guardian must review and accept these Terms on your behalf. If you use Tappio on behalf of an organization, you confirm that you are authorized to accept these Terms for that organization.

Your statutory rights still apply. Nothing in these Terms limits any rights or remedies that you have under laws that cannot be waived or limited by contract, including consumer protection laws where you live.

Your license

Tappio is licensed to you, not sold. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use Tappio for your personal or internal business purposes, as follows:

  • Apps obtained from the Apple App Store: you may use the Tappio app on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions (the “Usage Rules”), except that the app and eligible purchases may also be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing.
  • Desktop companion apps: you may install and use the Tappio desktop companion, which we distribute free of charge from our website, on computers that you own or control.

Some parts of Tappio require a Tappio Pro purchase or subscription. Your license to those features lasts for as long as your purchase or subscription entitles you to them.

License restrictions

Except as these Terms, the Usage Rules, or applicable law expressly permit, you may not:

  • rent, lease, lend, sell, sublicense, redistribute, or otherwise transfer Tappio or your rights under these Terms;
  • copy, modify, or create derivative works of Tappio;
  • decompile, reverse engineer, disassemble, or attempt to derive the source code of Tappio;
  • remove, alter, or obscure any proprietary notices; or
  • circumvent the technical limits of Tappio, including those that control access to Tappio Pro features.

These restrictions do not apply to the extent applicable law permits the restricted activity despite this limitation, such as to achieve interoperability, or to the extent a license governing an included open-source component permits it.

Devices, networks, and permissions

Tappio turns a supported iPhone or iPad into a trackpad, keyboard, and remote control for a computer running the Tappio desktop companion. To use it, you need compatible devices and software versions, the desktop companion, and a local network that allows your devices to communicate with each other. Your internet and mobile data providers may charge their usual fees.

Firewalls, guest or public Wi-Fi, client isolation, VPNs, operating-system restrictions, and unsupported applications can prevent some or all features from working. Features differ across platforms and versions. Please review the current product information and requirements before you buy.

Some features require permissions that you grant through your operating system, such as Local Network, Camera (to scan a pairing code), Accessibility, or Automation. You can revoke these permissions at any time, but the related features may stop working. Tappio is not designed for, and must not be relied upon in, emergency, safety-critical, or high-risk environments.

Responsible use

Only pair Tappio with computers that you own or are authorized to control. Anyone who uses a paired phone or tablet can operate the paired computer. Keep your devices secure, protect pairing codes, and remove paired devices that you no longer trust.

You must not use Tappio to:

  • access, monitor, or control a device or account without authorization;
  • collect another person’s information without permission, or harass, stalk, or harm anyone;
  • distribute malware, damage devices or data, or interfere with networks or services;
  • defeat security protections; or
  • violate any applicable law or the rights of others.

Remote commands have real effects on the computer you control. Quitting an app, replacing clipboard contents, locking, restarting, putting a computer to sleep, or shutting it down can interrupt work or cause unsaved changes to be lost. Review commands before you send them, and keep appropriate backups.

You are responsible for having the rights needed for any content you copy, transfer, or use as a wallpaper with Tappio.

Tappio Pro, subscriptions, and refunds

Many Tappio features are free. Tappio Pro is an optional upgrade that unlocks additional features and may be offered as an auto-renewable subscription or as a one-time (“Lifetime”) purchase. The purchase screen shows the features, price, currency, billing period, and any free trial or offer available to you before you buy. Prices and availability can vary by region and may change for future purchases.

Auto-renewable subscriptions

  • Payment is charged to your Apple Account when you confirm the purchase, or when a free trial ends if you started one.
  • Subscriptions renew automatically for the same period and at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
  • You can manage or cancel your subscription in your Apple Account settings. Deleting Tappio does not cancel a subscription. See how to cancel a subscription from Apple. After you cancel, Tappio Pro remains available until the end of the period you have already paid for.
  • If you are offered a free trial, it converts to a paid subscription unless you cancel at least 24 hours before it ends. Any unused portion of a free trial is forfeited when you purchase a subscription. Trial and offer eligibility are determined by Apple.
  • If we change the price of an existing subscription, Apple will notify you and, where required, ask for your consent before the new price applies.

Lifetime purchase

A Lifetime purchase unlocks the Tappio Pro features included in that offer, without recurring fees, for as long as we continue to provide the Tappio app. It does not guarantee support for every future device, operating system, or separately offered product. This does not reduce what we promised at the time of purchase or your statutory rights.

Billing, restores, and refunds

Apple processes all App Store payments. We do not receive or store your payment card details. Use Restore Purchases in Tappio, signed in with the Apple Account used for the original purchase, to restore eligible purchases on another device. Refunds for App Store purchases are handled by Apple under its policies and applicable law; you can request one through Apple’s refund process. Nothing in these Terms limits any refund or other remedy that the law gives you.

Privacy

Our Privacy Policy explains what information Tappio processes, how optional analytics and diagnostics work, and how to exercise your privacy rights. Remote-control content, such as your typing and clipboard contents, travels directly between your paired devices over your local network and is not sent to our servers.

Accepting these Terms does not turn on optional analytics or diagnostics. These are off by default, are controlled separately in Tappio’s settings, and are never required to use Tappio.

Updates, maintenance, and support

Maaya Labs is solely responsible for providing any maintenance and support for Tappio, as described in these Terms or as required by applicable law. For help, contact support@tappioapp.com.

We may release updates that fix problems, improve security, or add, change, or remove features. Some features require compatible versions of both the mobile app and the desktop companion, so please keep both up to date. The Mac companion automatically checks our release server for updates and asks before installing one. App Store updates follow your Apple device settings.

We cannot promise that Tappio will be uninterrupted, error-free, or compatible with every device, network, application, or future operating-system version. If we discontinue a paid feature, we will give reasonable notice where practical and provide any continued access, refund, or other remedy required by law.

Third-party terms and services

You must comply with applicable third-party terms of agreement when using Tappio. For example, your use of Tappio must not violate the terms of your internet or wireless data service, the policies of a network you connect to (such as a workplace or school network), or the terms of any application or service that you control with Tappio.

Tappio works with operating systems, browsers, media apps, and other software that we do not own or control. We are not responsible for third-party products or services, and their availability or behavior may change without notice. Open-source components included in Tappio are licensed under their own terms, which govern to the extent they grant you additional rights.

Ownership and feedback

Maaya Labs and its licensors own Tappio and all related intellectual property rights, including the Tappio name and logo. Except for the license granted in these Terms, no rights are granted to you. You keep all rights to your own content.

If you send us suggestions or feedback, we may use them to improve Tappio without any obligation to you.

Termination

These Terms remain in effect until terminated by you or by us. You can terminate them at any time by deleting Tappio from your devices. Deleting Tappio does not cancel a subscription; cancel it separately in your Apple Account settings.

Your rights under these Terms end automatically if you fail to comply with them. Where reasonable, we will first notify you and give you an opportunity to correct the problem, unless immediate action is needed to prevent harm or comply with the law. When these Terms end, you must stop using Tappio and delete all copies. Sections that by their nature should survive termination, including ownership, disclaimers, limitation of liability, and governing law, will survive.

Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAPPIO IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. MAAYA LABS DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TAPPIO WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, OR THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of implied warranties or limits on statutory rights, so some of these exclusions may not apply to you. Where the law gives you warranties or guarantees that cannot be excluded, such as the right to digital content that conforms to the contract, those rights continue to apply.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MAAYA LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE TAPPIO, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO TAPPIO WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR TAPPIO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US$50).

These limits do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or to any other liability that cannot be excluded or limited under applicable law. If you are a consumer in the European Union, the United Kingdom, or another jurisdiction whose laws do not allow these limits, we remain responsible for foreseeable loss or damage caused by our breach of these Terms or our negligence, to the extent required by those laws.

Export and legal compliance

You may not use, export, or re-export Tappio except as authorized by United States law and the laws of the jurisdiction in which you obtained it. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Tappio and its documentation are “Commercial Products” and “Commercial Computer Software” as those terms are used in 48 C.F.R. §2.101 and related regulations, and are licensed to U.S. Government end users only as commercial items and with only those rights granted to all other end users under these Terms.

Apple App Store terms

The following terms apply to any Tappio app that you obtain from the Apple App Store (the “App”). If any of them conflict with other provisions of these Terms, these terms control for the App.

  • Acknowledgement. You and Maaya Labs acknowledge that these Terms are concluded between you and Maaya Labs only, and not with Apple Inc. (“Apple”). Maaya Labs, not Apple, is solely responsible for the App and its content. These Terms do not provide for usage rules that conflict with the Apple Media Services Terms and Conditions.
  • Scope of license. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules, except that the App may be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing.
  • Maintenance and support. Maaya Labs is solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required under applicable law. You and Maaya Labs acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  • Warranty. Maaya Labs is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Maaya Labs’ sole responsibility.
  • Product claims. You and Maaya Labs acknowledge that Maaya Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App, including (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. These Terms do not limit Maaya Labs’ liability to you beyond what is permitted by applicable law.
  • Intellectual property rights. You and Maaya Labs acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Maaya Labs, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim.
  • Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Developer name and address. Questions, complaints, or claims about the App should be directed to Maaya Labs using the contact information at the end of these Terms.
  • Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using the App, including your wireless data service agreement.
  • Third-party beneficiary. You and Maaya Labs acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Governing law and disputes

These Terms are governed by the laws of the State of California, United States, excluding its conflict-of-law rules. If you are a consumer, you also keep the protection of mandatory provisions of the law of the country where you live, and you may bring a claim in the courts of that country. If you are a citizen of or resident in the European Union, Switzerland, Norway, or Iceland, the governing law and forum are the laws and courts of your usual place of residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you have a problem with Tappio, please contact support@tappioapp.com first so we can try to resolve it informally. Doing so does not affect your legal rights or any deadline for bringing a claim. These Terms do not require arbitration and do not waive your right to participate in a class action.

Changes and general terms

We may update these Terms from time to time, for example to reflect changes to Tappio or the law. We will post the updated Terms on our website and change the “Last updated” date. If a change is material, we will provide reasonable advance notice, such as in the app or on our website. Changes will not apply retroactively, and where the law requires your consent to a change, we will ask for it.

These Terms, together with the purchase terms shown at checkout and any applicable open-source licenses, are the entire agreement between you and us about Tappio. If any provision is found unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign your rights under these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, provided your rights are not reduced. Section headings are for convenience only. These Terms are provided in English; if a translation is provided, the English version controls to the extent permitted by law.

Contact information

Maaya Labs LLC
2108 N St #17152
Sacramento, CA 95816
United States

Phone: +1 (209) 553-0732
Tappio support: support@tappioapp.com
Privacy: privacy@tappioapp.com
Legal and company inquiries: contact@maaya-labs.com